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24 February 2010
This week's question: why was there was no discernible tender process before Whitehall handed the responsibility for the new feed-in-tariff regime to Ofgem's E-Serve operation?
The question is worth posing because E-Serve is not going to be wholly geared up when the arrangements kick-in come April.
E-Serve is saying that it will initially rely on a partly paper-based system to log transactions because its automatic system won't be fully operational until the summer.
Is E-serve ready to cope with an avalanche of calls and a resulting paper chase? We shall see.
Should anyone be worried? E-Serve is already running £3.9 billion of government environmental programmes reasonably well, so why shouldn't it take on feed-in tariffs?
All Disconnector will say is that some rather weighty voices in the green energy industry are questioning whether E-Serve has the experience and the capacity to handle the job. And why the Department of Energy and Climate Change did not invite other organisations, such as the Capitas or Elexons of this world, to throw their hats into the ring.
Watch this space.
Tags: Ofgem
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