Wessex Water offers first 'report a leak' app
Wessex Water has launched a free app that allows its customers to make contact from their mobile phone.
People who download the app can check out water saving tips, access contact numbers and help Wessex Water the company reduce leakage. The "report a leak" facility allows the user to notify the location of a leak simply, as it automatically locates the user. Customers can even upload a picture of the leak to help the company find it.
Clive Tugwell, new media manager, said: "We believe the "report a leak" facility will provide customers with a much easier way to notify us if they spot a leak in our extensive water supply network. It will complement the work of our staff who proactively check for leaks on a daily basis."
It added that plans were underway to further develop the app so customers could notify the company of a change of address and pay their bill.
Wessex Water's iPhone app can be downloaded free to any iPhone, iPod or iPod Touch running the latest software from the Apple App store. For more information visit http://www.wessexwater.co.uk/mobile . Wessex said an android version would follow within two months.
Veolia Water said it would soon launch an app with similar capabilities.
- Getting on the grid Wessex Water’s £225 million water grid will span two asset management plan periods and help protect customers against...
- Wessex Water bills to fall as profits rise Wessex Water bills are set to fall by five per cent in real terms over the 2015-2020 price cycle, with customers paying an...
- Water companies urged to be transparent on environment Water companies must show leadership on the environment and open their industry to scrutiny, according to a report by the...