Top performing water plants can be 50 per cent more efficient in terms of operating costs than their..
All customer contacts should be handled competently, but complaint handling should be a priority...
Janet Wood interviews Terry Povall - Head of Utilities at EC Harris. In the current AMP5 period wate..
Utilities must better manage and enhance the data they hold if they want to please their customers...
This Logica-sponsored supplement explores the issues affecting the electricity industry's efforts to..
Water company data has allowed coastal water quality alerts to take off, as the 2012 bathing season officially begins this week...
SSE emphasised the benefits of a mix of market and regulated businesses as it announced a rise in pre-tax profits in its network and wholesale businesses and a reduction for its retail business - new reporting segments for the business as a whole...
Northern Ireland gas company Phoenix Energy Holdings is to sell its gas supply businesses to SSE to focus on distribution. ..
