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Viewpoints: Soapbox
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Prepayment meter customers deserve better
I was astonished to find after starting at Consumer Focus that nearly nine million people live in homes using prepayment... ...more »
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Put customers at the heart of price reviews

In the lead up to this latest price review, the Consumer Council for Water set out to ensure consumers and... ...more »
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The coalition sounds right note on water

The Society of British Water and Wastewater Industries (SBWWI) welcomes the broad objectives outlined in the new coalition government's ambitious... ...more »
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Smart technology key to low-carbon future

At his first public speech as energy minister at a recent Energy Networks Association (ENA) event, Charles Hendry told industry... ...more »
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Water regulation: it's time for change

We need to change water regulation policy over the next two years to ensure service and quality continue to improve... ...more »
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Has Ofgem lost faith with competition?

I've been trying to understand how energy regulation has changed in the five years that I was away from the... ...more »
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Free smaller suppliers to foster innovation

Two decades after privatisation, the energy industry remains bogged down in outdated practices. There are frequent calls from consumer groups... ...more »
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A firm foundation for nuclear investment?

In a frantic couple of weeks, the Conservative-Liberal Democrat coalition has put together a programme for government that embraces a... ...more »
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Changing course is key to sustainability

Change is always a popular pursuit after a general election, and is a concept that the water industry has to... ...more »
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Lessons from small firms for the big six

Utility companies should not throw in the towel when it comes to customer service. At least not yet. Once again... ...more »
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Where's the support for biomass?
Does the UK want to encourage the building of combined heat and power (CHP) plants fuelled by biomass? Does the... ...more »
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Living beyond your means
Visits to my grandfather's isolated farm in Shropshire still make up some of my fondest childhood memories. The smoke and... ...more »
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How green is your smart meter rollout?

We all understand the reasons for a smart meter rollout, and that the replacement of 46 million meters by 2020... ...more »
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The changing role of facilities management

With the imminent arrival of the CRC Energy Efficiency Scheme, facilities managers across the country will see a new function... ...more »
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Seismic changes in the regulatory landscape

Those in the utilities sector often come up against environmental regulation. Many businesses will at some point have faced -... ...more »
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Water regulation must address sustainability

The time is right for a comprehensive review of water issues. We have the Flood and Water Management Bill, the... ...more »
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Why we must revamp transmission charges

The transmission charging system was designed for another time and another set of challenges. It was established before the threat... ...more »
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Capacity payments may be the solution

This year marks two decades since the privatisation of the UK energy market. It is an appropriate time to analyse,... ...more »
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Nuclear dinner a turkey?

Well over a year ago, EDF chief executive Vincent de Rivaz famously suggested that come Christmas Day 2017, some of... ...more »
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Environmental policy has failed in Europe

The European Commission recently called for public finances to shore up European environmental policy goals and overcome chronic failures of... ...more »
